SpaMedica Birmingham
Apex House, Embassy Drive, Calthorpe Road, Edgbaston, Birmingham, West Midlands, B15 1TRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great venue
Rated 4 stars out of 5
by Anonymous - Posted on 12 September 2024
Greeted by a lovely nurse on arrival. All staff friendly. The only thing i would suggest is to inform patients the expected duration of assessment appointment is 2-3 hours
Visited September 2024
Review titled SpaMedica Birmingham
Replied on 23 September 2024
Hello, we’re delighted to hear that you had such a positive experience at SpaMedica and thank you for your helpful suggestion regarding appointment duration. We really appreciate your kind comments about our staff. Wishing you all the best for the future, The SpaMedica Team.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Linda V Tetlow - Posted on 26 September 2024
I was worried about the whole procedure, very nervous. All the staff nurses, surgeons etc made me very welcome, they were all very professional and helpful, they all put my mind at rest, so I soon calmed down. The whole procedure was done very quickly, no pain or discomfort was felt. outcome very happy.
Visited September 2024
SpaMedica Birmingham has not yet replied.
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Review titled Well recommended
Rated 5 stars out of 5
by Judi Taylor - Posted on 06 September 2024
First class attention from all the Staff. They were friendly, professional and the procedure for surgery was fully explained at all stages. Excellent at every level. Highly recommended.
Visited September 2024
Review titled SpaMedica Birmingham
Replied on 23 September 2024
Dear Judi, it’s wonderful to hear that you would recommend SpaMedica to others and we really appreciate you taking the time to leave this lovely review. Kind regards, The SpaMedica Team.
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Review titled An excellent experience
Rated 1 star out of 5
by Dr Brian R. Hazel - Posted on 18 August 2024
All staff at every stage of the procedure to have a cataract removed were smiley, helpful and completely reassuring. At each stage, the nurse gave full and helpful explanations as to what was happening. There was quite a long wait between the anaesthetic drops being administered and one actually getting into the operating theatre: about an hour and a half. Once in, the atmosphere was very professional and concerned with me and my comfort. During the operation, there was no discomfort, one having just to continue to stare into a very bright light. Soft, reassuring words throughout as the main surgeon oversaw the trainee actually doing the removal. Very sympathetic and understanding discharge nurse who spelled out the care required of me for the following 2 weeks.
Visited August 2024
Review titled SpaMedica Birmingham
Replied on 23 September 2024
Hello Dr Brian, we’re glad our team took good care of you and that your cataract surgery went well. Comments like this help to reassure other patients who are feeling nervous about their surgery, so thank you for taking the time to share your experience. With best wishes, The SpaMedica Team.
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Review titled Outstanding performance
Rated 5 stars out of 5
by Sheila Galli - Posted on 25 August 2024
Today I attended SoaMedice to have one of my cataracts removed and I was extremely nervous but all the nurses and staff that attended me were very sympathetic and put me at ease. Every step if the way staff were friendly and reassuring and in the theatre again. I have to say I’m clostraphobic but the surgeon sorted that problem quickly and I was put at ease. I have to have my other eye done in a few weeks and I am no longer worried as the experience and service I received by all the staff was outstanding.
Visited August 2024
Review titled SpaMedica Birmingham
Replied on 23 September 2024
Hello Sheila, we’re glad our team took good care of you and that your cataract surgery went well. Comments like this help to reassure other patients who are feeling nervous about their surgery, so thank you for taking the time to share your experience. With best wishes, The SpaMedica Team.
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Review titled Great experience
Rated 5 stars out of 5
by Beryl - Posted on 29 August 2024
I had an eye operation at Spa Medica Birmingham in August 2024. Helpful staff. Quick service. Clinic was clean. Provided good information. Would recommend to family and friends.
Visited August 2024
Review titled SpaMedica Birmingham
Replied on 23 September 2024
Dear Beryl, it’s wonderful to hear that you would recommend SpaMedica to others and we really appreciate you taking the time to leave this lovely review. Kind regards, The SpaMedica Team.
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Review titled Stress free
Rated 5 stars out of 5
by Madge Sumner - Posted on 26 August 2024
Although apprehensive I needn't have been. The operation was painless and all the staff I met were professional, very helpful and friendly. I qualified for transport so what can I say - door to door service. The whole experience was stress free. Thank you to all concerned with this wonderful service.
Visited August 2024
Review titled SpaMedica Birmingham
Replied on 23 September 2024
Hello Madge, we’re delighted to hear that you had such a positive experience at SpaMedica. We really appreciate your kind comments about our staff and facilities. Wishing you all the best for the future, The SpaMedica Team.
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Review titled Made surgery a calming experience
Rated 5 stars out of 5
by George Hodgetts - Posted on 05 August 2024
Had Cataract surgery and was treated very professionally and friendly and the facility was top class. It took the anxiety away from the procedure with a calming influence.
Visited August 2024
Review titled SpaMedica Birmingham
Replied on 23 September 2024
Hello George, we’re glad our team took good care of you and that your cataract surgery went well. Comments like this help to reassure other patients who are feeling nervous about their surgery, so thank you for taking the time to share your experience. With best wishes, The SpaMedica Team.
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Review titled Excellent facility
Rated 5 stars out of 5
by Frank Langley - Posted on 14 August 2024
A very welcoming environment. Excellent help and care from every member of staff. Everyone was courteous and helpful. The whole process was seamless and by great care was taken by everyone to ensure my comfort. Every step of the process was explained to ensure I was aware of exactly what was going on. The surgeon and his nurse were outstandimg
Visited August 2024
Review titled SpaMedica Birmingham
Replied on 23 September 2024
Hello Frank, we’re glad our team took good care of you and that your cataract surgery went well. Comments like this help to reassure other patients who are feeling nervous about their surgery, so thank you for taking the time to share your experience. With best wishes, The SpaMedica Team.
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Review titled Very impressed with quality of service
Rated 5 stars out of 5
by Balbir Kaur Samra - Posted on 07 August 2024
I went in to have my cataract surgery. The Appointments were made quickly , and efficiently. I was very pleased with the service provided. All the staff were very friendly and I was relived to see how quickly they made me feel at ease. I was informed about the surgery and provided with all the information, any doubts I was experiencing about the surgery were all informed and dealt with professionally. I was prepared and made at ease before the surgery, so I was quite relaxed. I would like to say Thank you very much for all the effort you put in.
Visited August 2024
Review titled SpaMedica Birmingham
Replied on 23 September 2024
Hello Balbir, we’re glad our team took good care of you and that your cataract surgery went well. Comments like this help to reassure other patients who are feeling nervous about their surgery, so thank you for taking the time to share your experience. With best wishes, The SpaMedica Team.
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