Sheffield City Walk-In Centre
Sheffield City Gp Health Centre, Rockingham House, 75 Broad Lane, Sheffield, South Yorkshire, S1 3PBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 4 stars out of 5
by Anonymous - Posted on 03 January 2023
Went at 8am queue long given 2/3 hour wait time was triage then waited to see GP. Annoyingly couples ignored the sign about taking up patients space and didnt wear masks, the room was over flowing with people. When i got to see the GP she was thorough and very efficient excellent service. We need to be grateful that places like this are open as our own GP services are not fit for purpose anymore as impossible to see your own doctor!. These staff are doing a fantastic job we need to be grateful they haven't closed this service.
Visited January 2023
Sheffield City Walk-In Centre has not yet replied.
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Review titled Absolute disgrace of a place!
Rated 1 star out of 5
by Anonymous - Posted on 26 December 2022
Waited 5 hours, with other patients walking in and getting seen almost immediately, others having appointments… how does that work when it’s supposed to be a walk-in centre. This place does not work on a first come basis.Avoid unless you are prepared for a very long wait!
Visited December 2022
Sheffield City Walk-In Centre has not yet replied.
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Review titled Horrible
Rated 1 star out of 5
by Tereza - Posted on 01 December 2022
Would give zero if I could. Came in with an unbereable back pain (to the point that I can barely walk, unless I take painkillers every single day). Was attended by a nurse and was basically told I shouldn't be there, it's not anything to worry about and I can clearly move well (which was only thanks to the painkillers but they don't listen to you). She even asked me 'how do I expect you to help' ?! No compassion, no help given, no care, simply assumed I was lying and I was fine. I only went because the pain was strong as I obviously prefer to do other things than waiting hree hours and get no help in the end. Not how a proper medical care looks like.
Visited December 2022
Sheffield City Walk-In Centre has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Alison B - Posted on 18 December 2022
I attended the walk-in centre today after feeling unwell - from the minute I walked in to the department my experience was excellent (like a previous visit there). All the staff (the security guard, receptionists, health care assistant and doctor) were excellent. Their service was exemplary. The department was very clean and very well organised.
Visited December 2022
Sheffield City Walk-In Centre has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 27 December 2022
I was unable to get an appointment with my own GP within several days so went to the walk in around 4:30pm on December 14th. When I went the displayed wait time was 5.5 hours which concerned me. However I was seen by the triage after about 60 minutes or so, and then an hour later was seen by an advanced practitioner. Both medics were very professional and helpful. They listened to my health concern and were able to diagnose me and prescribe antibiotics. They were also able to inform ne as to where I could get the medication that evening, as some of the pharmacies had shortage issues. Seen and dealt with within 2.5 hours, much easier to access medical help than via my own GP at present.
Visited December 2022
Sheffield City Walk-In Centre has not yet replied.
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Review titled excellant
Rated 5 stars out of 5
by Sylvia Reed - Posted on 20 October 2022
Extremely busy but when it was your turn you was treat with kindness and care One nurse went above and Beyond reasuring me all the time until Paramedics came to take me to Hospital also arranging a Taxi to take my Frail husband home A big thank you to all the Staff
Visited October 2022
Sheffield City Walk-In Centre has not yet replied.
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Review titled Understaffed and not very compassionate
Rated 2 stars out of 5
by Anonymous - Posted on 09 October 2022
Having attended Sunday morning to be told there was a 2 1/2 hour wait I booked in. When asking about an update due to parking charges the receptionist was very blunt and came across as rude when updating that the waiting time has increase for another 1 1/2 hours on top of the original time. After 2 hours I got to see the triage nurse. This nurse was clearly over worked. She was very blunt and again came across as rude. The centre needs to increase the staffing to take pressure off and also train the staff in customer services.
Visited October 2022
Sheffield City Walk-In Centre has not yet replied.
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Review titled Worth the wait
Rated 5 stars out of 5
by Anonymous - Posted on 22 September 2022
I had to wait a couple of hours, but once I got seen by the nurse practitioner I felt the wait was worth it. They were very professional and went the extra mile to make sure I got the help I needed. Thanks
Visited September 2022
Sheffield City Walk-In Centre has not yet replied.
Information supplied by Sheffield Teaching Hospitals NHS Foundation Trust