Rotherham Community Health Centre
Greasbrough Road, Rotherham, South Yorkshire, S60 1RYContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Rotherham Community Health Centre.
Reviews
-
Review titled Phone calls unanswered.
Rated 2 stars out of 5
by Anonymous - Posted on 15 May 2024
I have tried to contact the clinic numerous times on two different numbers but nobody ever answers, why not. I will have to drive in to get my problem answered.
Visited May 2024
Rotherham Community Health Centre has not yet replied.
-
Review titled Not good
Rated 3 stars out of 5
by Anonymous - Posted on 16 May 2023
I have called 33 time today 16.05.2023 to change my mum's appointment and the phone is just constantly ringing or it's engage but no one ever answers the phone so as of yet I've not been able to change the appointment which she will not be able to attend when someone else could and I will have to keep trying and if I don't get through the only option left will be for me to go out of my way to go there in person to cancel it so not happy at all
Visited May 2023
Review titled Rotherham Community Health Centre
Replied on 18 May 2023
Hello, my name is Samantha, Head of Patient Experience and Engagement at the Hospital. I am sorry to read of the difficulties you are experiencing in trying to change your mother's appointment. Can I please ask that you contact the Patient Experience Team who will be able to look into this matter further on your behalf. The Team can be contacted in 01709 424461 Monday to Friday 9am to 5pm or alternatively you can email the team at the following address, your.experience@nhs.net with your details. Kindest regards Samantha
Provided by Care opinion
-
Review titled Efficient and Friendly
Rated 5 stars out of 5
by Mr A Jones - Posted on 28 November 2022
The appointment was booked in advance with appropriate reminders sent through. I arrived early and was seen immediately. The nurses kept moving me through the different appointment stages very quickly and zero time was wasted at all. The consultant seen at the end was the most polite and pleasant man and is what prompted me to come and look where I could leave some feedback. In terms of the level of friendliness, politeness and professionalism of staff throughout, the receptionist I’d give a 7/10, the nurses an 8/10 and the consultant a 10/10. If all my NHS interactions were like this I’d be really impressed and happy with it!
Visited November 2022
Review titled Rotherham Community Health Centre
Replied on 07 December 2022
Hello my name is Samantha and I am the Head of Patient Experience for Rotherham Hospital. Thank you for taking to time post your positive comment on NHS UK. Your feedback is truly appreciated. If you are able to advise me which department this was, I will make the team aware of your positive experience. Kindest regards Samantha
Provided by Care opinion
Information supplied by The Rotherham NHS Foundation Trust