New Park House
North Street, Horsham, West Sussex, RH12 1RJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled So unwelcoming
Rated 1 star out of 5
by Anonymous - Posted on 29 December 2023
Have been coming here for over 6 years and have never once had an appointment on time. The waiting room is oppressive, the lighting very harsh, and there is no sense of warmth or comfort. I appreciate the staff are over worked and the service is under funded, but you are made to feel like an inconvenience on a conveyor belt here, often when you are your lowest point mentally. Some compassion to the needs of the patients would go down a treat.
Visited December 2023
Review titled New Park House
Replied on 03 January 2024
Thank you for taking time to share your experience. We are sorry this was not more positive. If you would like to raise this as a concern or complaint please contact our Complaints and PALS Team on 0300 304 2198 or via email: PALS@spft.nhs.uk
Provided by Care opinion
Information supplied by Sussex Partnership NHS Foundation Trust