GP Hub Purley
GP Hub Purley, 856 Brighton Road, Purley, Surrey, CR8 2YLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 5 stars out of 5
by Lauren Willan - Posted on 20 February 2023
I really needed to see a GP and had struggled to find an appointment. I was so relieved when the hub could help and the GP that saw me was fantastic - very thorough, reassuring, empathetic and professional. A credit to the profession. Thank you
Visited February 2023
Review titled GP Hub Purley
Replied on 21 February 2023
Many thanks for your kind review of the GP hub and for taking the time to feedback following your recent visit, so glad we were able to assist you in your time of need. I have forwarded your review to the GP who consulted with you and to the rest of the team, ,who all work incredibly hard to provide this level of care, very best wishes Lynne Hughes, Service Manager GP hubs
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Review titled Genuinely friendly, caring service
Rated 5 stars out of 5
by Kaz - Posted on 21 December 2022
I'm convinced the GP is like a fairy godmother - she was just incredible. We'd been struggling with my asthmatic daughter for 6 weeks, but felt bad taking up an appointment as we know you're under so much pressure right now. Her asthma nurse recommended we call 111 to get an appointment as we were staying with family, and it took 23 hrs for them to call us back for the 1hr callback, so I was already knowing there was so much pressure and she may not be seen. However we were given an appointment straight away at the Purley hub and the GP was the most caring healthcare professional I have ever come across. My daughter is quite an excitable child, so sometimes it's hard to tell how poorly she is if you don't know her; but the gp checked her over so thoroughly and professionally, before then calling every pharmacy in the area to find the right medication. My mum happened to be in Tesco so the GP went above and beyond by speaking directly via my mums phone to the Tesco pharmacist to find an alternative suitable medication, and ensured they had received the electronic prescription to get my daughter the correct medication. To feel listened to and respected as a mum is sometimes rare, but she really did thoroughly check over my daughter and listen to my concerns to keep sure she can not only get the right treatment but also avoid her being admitted to hospital before Christmas. Thank you, we need more people like this in this world.
Visited December 2022
Review titled GP Hub Purley
Replied on 21 February 2023
Many, many thanks for your very kind review of your recent experience with the GP hubs and specifically the GP who conducted your consultation. I have forwarded your review to the identified individual and to the wider team, with my thanks for their commitment to the service and care they deliver. Thank you for taking the time to feedback, I know that the team will be grateful for the appreciation of their hard work and professionalism. kind regards, Lynne Hughes, Service Manager GP hubs
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Review titled Vibrational Energy and Expertise - First Class Service
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2022
As a expert by experience - and a natural medicine advocate - I was blessed to been attended to by a similar minded professional. The lady examined me, listened patiently, and recommended an over the counter remedy - putting my mind at ease. I applaud the professional for her warmth, genuine care and expertise. In these days of post-covid, so many health care professionals are impolite to members of the public - today - all of the professionals from the 111 service, including the assistants and the Consultant were first class - I cannot rate them highly enough. Thank you all - it was a blessing to connected with you all. Your down to earth advice and respect was appreciated. Wishing you all Yahweh's blessing from a local Poet/Bookwriter.
Visited November 2022
Review titled GP Hub Purley
Replied on 08 November 2022
Many thanks for taking the time to feedback regarding your experience of the GP hub today, I have shared your review with the Nurse Practitioner who treated you, we are very glad to have been able to assist you and wish you well. Kind regards Lynne Hughes, Service Manager.
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Review titled Great access and real attention
Rated 5 stars out of 5
by Iain - Posted on 02 October 2022
Suffering badly from a urine infection with all the attendant pain and overnight lack of sleep. I was amazed to get an appointment on a Sunday. I saw a doctor promptly who listened, investigated and correctly diagnosed the problem. Then issued a prescription immediately and now I'm happily on the road to recovery. Excellent service and a credit to the NHS which sees a lot of unwanted criticism.
Visited October 2022
Review titled GP Hub Purley
Replied on 08 November 2022
Many thanks Iain for taking the time to feedback on your experience of the GP Hub Purley, so glad that we were able to assist you. I will share your review with the teamand know that they will be very grateful. Kind regards Lynne Hughes, Service Manager
Information supplied by At Medics Ltd