Gatton Place
St. Matthews Road, Redhill, Surrey, RH1 1TAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible receptionist
Rated 4 stars out of 5
by Anonymous - Posted on 12 April 2024
The person I was with for my appointment today was wonderful. Sadly cannot say the same for the receptionist. Hugely rude and unhelpful. Absolutely not what you expect or want when showing up for a mental health appointment, to be made to feel like you’re an annoyance. A huge let down to the NHS and other lovely SABP employees.
Visited April 2024
Gatton Place has not yet replied.
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Review titled Useless
Rated 1 star out of 5
by Anonymous - Posted on 27 February 2024
Been trying to get an appointment for about 2 years as I'm still not discharged. Given medication and left to get on with it. Last appointment was cancelled on the day due to sickness. Rescheduled for today and no call came. Receptionist did not even know if the doctor was back to work. Very disappointed when you are just waiting and relying on talking to a doctor, especially in a time of hardship.
Visited February 2024
Gatton Place has not yet replied.
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Review titled Receptionist
Rated 2 stars out of 5
by Anonymous - Posted on 29 August 2023
Informing the lady that I have an appointment today .. instantly giving attitude as I was unsure who I was seeing as it is a different person each time. I handed the lady my form in which she started coughing all over my form . I've been here a few times and each time the receptionists have attitude. Today was by far the worst. Both receptionists today are sitting on there own mobile devices.
Visited August 2023
Gatton Place has not yet replied.
Information supplied by Surrey and Borders Partnership NHS Foundation Trust