Chichester Urgent Treatment Centre (Utc)
A+E Dept, St. Richards Hospital, Spitalfield Lane, Chichester, PO19 6SEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Quick and efficient
Rated 4 stars out of 5
by S A - Posted on 24 August 2024
My teenage son hurt his foot , he was tearful and worried he fractured a toe - F O M O for sports and birthday parties! I called reception at 7 am and was told 3 hr wait , called back 9 =same, again at midday and told it was better. Got there at 3, immediately seen by polite receptionist and sent to triage in under 10 minutes. Triage nurse friendly and in 10 minutes got details from us , offered pain relief and got a wheelchair. We wheeled around to UTC and waited for 15-20 minutes then saw an ENP S who was lovely . Then sent to xray which was back the way we came where we only waited 5 minutes before very nice radiographer came to get us . X-ray confirmed a fracture - back to S the ENP saw us straight away for a support sole and plan. All in all excellent! The higgledy piggledy layout of ad hoc hospital meant back and forth but most importantly staff lovely and seen quickly and got out quickly. So very much better than 2 years ago . I was nervous going back after a previous visit - scarred from when we spent 4 hrs 9 pm on - waiting for an xray on a 5 yr old on a packed children’s a and e with tired parents and screaming siblings and nothing happening in any order and no staff. Ruined everyone’s night and next day off school and work because of tiredness( we both work in nhs and it was disheartening and caused us to have to cancel pts too!) Really glad that improvements have been made. This was a good example of nhs minor injury care going well. Test needed were organised quickly . Minimum time spent waiting for input. If walk-in minor injury unit in bognor had been open would have gone there -as casualty really should be for the big stuff … but it’s Monday to Friday only ….. Hopefully that will also improve one day. Well done and Thankyou to the team we saw today
Visited August 2024
Chichester Urgent Treatment Centre (Utc) has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by June Rafferty - Posted on 14 March 2023
Having had to attend this dept on 11/3/2023 at 6.30pm doctor I saw was very through and caring then gave me letter for A and E dept shame not the same there . After having to leave there due to not feeling well and to long a wait contacted reception 12/3/2023 to request what doctor had said be sent to my local GP for an appointment which was duly done . This dept is excellent service from doctors to receptionists thank you xx
Visited March 2023
Chichester Urgent Treatment Centre (Utc) has not yet replied.
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Review titled What a fantastic service
Rated 5 stars out of 5
by Cassie Pugsley - Posted on 28 January 2023
From calling 111 today as the mother of an unwell little girl, I have been incredibly impressed with the service received and saw the kindest GP at the Urgent Care Clinic at St.Richards later today. So reassuring you are there when we need you … even a Saturday night! Thank you so much.
Visited January 2023
Chichester Urgent Treatment Centre (Utc) has not yet replied.
Information supplied by Innovations In Primary Care