Blaydon Primary Care Centre
Blaydon Primary Care Centre, Shibdon Road, Blaydon, Tyne and Wear, NE21 5NWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 30 October 2024
I just wanted to commend the staff at Blaydon Urgent Treatment Centre. I attended today with my son who had an ankle injury. He was seen promptly and assessed, then x-rayed and had a follow up consultation all within 30 minutes. Outstanding service, everyone was lovely and very helpful. Thank you
Visited October 2024
Blaydon Primary Care Centre has not yet replied.
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Review titled Didn’t seem to care or want to help
Rated 1 star out of 5
by Josh - Posted on 23 September 2024
I missed my appointment by 10 minutes after being stuck in traffic and the G.P. said that he would in no way see me. After asking if there was any slots later on the boy at the desk said ‘dunno’ and then suggested I just ring 111. I offered to stay a while and perhaps jump into another slot that may be a no show (perhaps another person running 10minutes late due to the heavy traffic around the area) but was told no I can’t do that and he wouldn’t allow it. It was like I was just a number on a piece of paper to them, a real inconvenience. They didn’t seem to care that I was there for a health problem that is causing not only pain but a lot of anxiety and stress. This lack of care and grace has left me feeling worse and has drawn out the feeling of anxiety. I’m disappointed by the experience I had today at Blaydon Primary Care G.P.
Visited September 2024
Blaydon Primary Care Centre has not yet replied.
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Review titled Disappointing recent visit to audiology
Rated 4 stars out of 5
by Anonymous - Posted on 13 July 2024
The staff in audiology are usually spot on and lovely , helpful etc Recently however I went to get a tube replaced on my hearing aid and the woman was abrupt , rude and made me feel guilty to be there! I asked how long do hearing aids last as I've had mine for years , she said " we Don't give out spares" I "wasn't" even asking for spares !!! I felt annoyed that I was made to feel like a free loader for asking a reasonable question !! Such a shame as I've always had lovely staff when visiting audiology !! That woman needs to learn manners and compassion!!
Visited July 2024
Blaydon Primary Care Centre has not yet replied.
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Review titled See very quick but referral not possible
Rated 5 stars out of 5
by stephen reid - Posted on 17 March 2024
I was seen within 10 minutes where the nurse assessed my eye. He suggested I went straight over to the RVI eye department which I did. Unfortunately when I got there it was closed. It is Closed on a Sunday
Visited March 2024
Blaydon Primary Care Centre has not yet replied.
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Review titled Fantastic Service! A***
Rated 5 stars out of 5
by Catherine - Posted on 25 February 2024
Fantastic service received today for my daughters dislocated knee treatment. Efficient, friendly, outstanding! Thank you
Visited February 2024
Blaydon Primary Care Centre has not yet replied.
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Review titled Terrible communication
Rated 1 star out of 5
by Alex wiles - Posted on 29 June 2023
Checked website to decide if we needed A&E or walk in for our 4yr an are we going to buy you come up on the swings and talking my number old with suspected hand break. Website said open til 9pm and X-ray available. Arrived at 6pm and told there were no doctor appts and nurses could only triage and bandage. Wasted trip in rush hour with s preschooler in pain. Will always just go straight to A&E in future.
Visited June 2023
Blaydon Primary Care Centre has not yet replied.
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Review titled Terrible doctor
Rated 1 star out of 5
by Justine Watson - Posted on 30 March 2023
Not sure on the GBs name but very unprofessional disgusting attitude I am 20 weeks pregnant and had a personal issue he spoke to me like I was a child rolled his eyes asked me what he thought I should suggest he does to help me ( would I be there asking for help if I new The answer to that ) very abruptly told me he didn’t no if it would affect my baby !!!! Didn’t care at all will never ever use that walk in again unfortunately I didn’t catch his name other wise I would of named him for patients to see someone else worst experience ever people like that should not be working with the public I am disgusted and I really hope this gets back to him I am appalled
Visited March 2023
Review titled Blaydon Primary Care Centre
Replied on 06 June 2023
Hello, We are sorry you had this experience. We will feedback your concerns to Blaydon Primary Care Centre. Thank you.
Provided by Care opinion
Information supplied by South Tyneside NHS Foundation Trust