Bamber Bridge Clinic
School Lane, Bamber Bridge, Preston, Lancashire, PR5 6QEContact details and opening times
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Review titled Clinic shut then accused of being late
Rated 2 stars out of 5
by Anonymous - Posted on 08 February 2024
I had an appointment with the physiotherapist at 8:30 so I arrived at the clinic at 8:25, only to find it shut. It wasn't unlocked until 8:40. The therapist started my appointment by telling me that we only had 20 minutes because I was late. When I told him that was wrong and that I had been waiting outside in the sleet for 15 minutes, and it was the clinic that was late to open, he continuously told me it didn't matter anymore because he had another patient at 9. After insisting that it was not acceptable for me to be falsely held responsible and for my appointment to be affected, he told me that he had actually seen me waiting when he arrived for work. I was not offered an apology for being late and my appointment being cut short, or for being accused of being late to an appointment I was early for
Visited February 2024
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Information supplied by Lancashire & South Cumbria NHS Foundation Trust