Sussex Grange Home Care
14 Vincent Road, Selsey, Chichester, West Sussex, PO20 9DHPatient ratings and reviews
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Reviews
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Review titled Reliable, kind and care provided with dignity.
Rated 5 stars out of 5
by Stephanie Lukehurst - Posted on 24 May 2024
Sussex Grange carers and Managers all provided excellent care for my late mum. They were professional at all times and always displayed respect, empathy and were very sensitive to the way they provided care. Carers were always reliable and didn’t rush their visits. They were always positive, observant and respectful. My mum looked forward to her carer visits and enjoyed sharing jokes and stories. Carers became not only mum’s friends but also our friends as they kept us informed with any concerns regarding mum’s health or mobility needs. Carers always showed respect and remained professional, even when mum could be cantankerous at times. They respected mum and her home and always demonstrated professionalism for themselves and Sussex Grange as a company. Carers went the extra mile and always put mum at the centre of her care. They were always patient and tried to encourage and enable mum to do things for herself that she was able to do in a safe way. They kept mum as independent as possible for as long as possible to enable her to remain living alone in her own home as per her wishes. I have worked with numerous care agencies throughout my long social work career and I can categorically say that Sussex Grange Home Care is outstanding and the best in the business. I will be forever grateful for the care and support they provided to mum and to her family.
Visited May 2024
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