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Comments containing the following will not be published:

• Names of individuals, mention of gender or identifying features
• Offensive, abusive or inappropriate language or remark
• Any review where your experience has resulted in a formal complaint or you intend to make a formal complaint
• Mentioning methods of self-harm or suicide, or mentioning plans to harm yourself or end your life

Your review must also be about a specific experience and not a general view of the NHS or the service as a whole.

We recommend you read the complete review policy before proceeding.

When submitting your review, it will be checked by an AI tool to ensure it meets our policy.

This service is run by Barchester Healthcare Homes Limited, within Surrey local authority