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Wye Valley NHS Trust

The County Hospital, Union Walk, Hereford, Herefordshire, HR1 2ER

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Patient ratings and reviews

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Reviews

Displaying 1 to 6 of 6

  1. Review titled Telephone system for Dexa scans

    by Jayne McGlone - Posted on 12 August 2024

    I received an appointment for my non verbal Learning Disabled daughter, 40yo - Aug 29th - the one week of the year she is on holiday I rang today, as soon I received the letter - No answer - left 2 messages. 10am and 4pm I would like to change the date of the appt.

    Visited August 2024

    Report as unsuitable

    Wye Valley NHS Trust has not yet replied.


  2. Review titled accident and emergency department

    Rated 5 stars out of 5

    by Gerard - Posted on 14 August 2024

    ''It is 4.43am and we have just returned from a 8 hour visit to A and E after my partner had a really nasty fall. The care was calm, efficient thorough and reassuring. Yes, we had to wait for things to happen, yes some care was on a bed in a corridor - surely a question of politics rather than the hospital! A young lady Doctor and a male paramedic who oversaw my partner's care, were outstanding. I cannot name them but they know who they are... night of 13/14 August. Thank you so much - how lucky we are in Hereford. ''

    Visited August 2024

    Report as unsuitable

    Wye Valley NHS Trust has not yet replied.


  3. Review titled Wonderful Endoscopy Day Case Team

    Rated 5 stars out of 5

    by Anonymous - Posted on 09 August 2024

    What a lovely team of staff work in Endoscopy!! Explained everything, were friendly and helpful 10/10

    Visited August 2024

    Report as unsuitable

    Wye Valley NHS Trust has not yet replied.


  4. Review titled Excellent Mammogram Service

    Rated 5 stars out of 5

    by Anonymous - Posted on 01 March 2024

    Mammogram appointment today - lovely friendly and helpful staff from Reception to Radiographer. Called in for my test bang on time, talked through the whole procedure and whole test done efficiently. Wonderful team!

    Visited March 2024

    Report as unsuitable

    Wye Valley NHS Trust has not yet replied.


  5. Review titled Really helpful

    Rated 1 star out of 5

    by Anonymous - Posted on 25 May 2023

    The team were really helpful and extremely kind also very supportive and understanding with my needs.

    Visited May 2023

    Report as unsuitable

    Review titled Wye Valley NHS Trust

    Replied on 05 September 2023

    On behalf of Wye Valley NHS Trust I wish to thank you for taking the time to provide us with your valuable patient feedback. I am pleased to read that you had an excellent experience. With all kindest regards. Hayley Hardwick, PALS Officer

    Report as unsuitable

    Provided by Care opinion


  6. Review titled Excellent Appointment in Oxford Suite

    Rated 5 stars out of 5

    by Anonymous - Posted on 16 December 2022

    Outpatient appointment in Oxford Suite for Diabetic Eye Screening Programme. Polite and helpful lady on main reception, seen on time, friendly and efficient service. Everything explained to me. Very pleased with this service.

    Visited December 2022

    Report as unsuitable

    Review titled Wye Valley NHS Trust

    Replied on 06 January 2023

    On behalf of Wye Valley NHS Trust I wish to thank you for taking the time to provide us with your patient feedback. This will be shared with the Oxford Suite Team. Kind regards, PALS Team

    Report as unsuitable

    Provided by Care opinion