Wrightington, Wigan and Leigh NHS Foundation Trust
The Elms, Royal Albert Edward Infirmary, Wigan Lane, Wigan, Lancashire, WN1 2NNPatient ratings and reviews
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Reviews
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Review titled Wonderful, caring and efficient
Rated 5 stars out of 5
by Caroline Brahimi - Posted on 02 September 2024
I had day surgery today and the whole process ran like clockwork, from ENT clinic to pre-op and admission through the SAL, everything was handled incredibly well by kind, caring and dedicated staff. The staff in SAL and Theatres including the Anaesthetic Team, Recovery staff and ENT teams were excellent at explaining, putting me at my ease and caring for me at a time of vulnerability. Special mention to my Nurse in the SAL who looked after me so well post op and was so kind. Please pass on my very great thanks to the whole team-I hope I don’t have to see you again in the near future, but if I do I know I am in good hands!
Visited September 2024
Wrightington, Wigan and Leigh NHS Foundation Trust has not yet replied.
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Review titled Exceptional Care
Rated 5 stars out of 5
by Mark - Posted on 27 September 2024
I was recommended Wrightington Hospital by a Podiatrist as I was having ongoing issues with Ankle Arthritis and Wrightington is citied as a centre of excellence for joint issues and quite rightly so. I have had several consultant appointments there over the last 18 months to assess and discuss my options and have always been treated with the upmost respect and care. I am inevitably looking at surgery but I am keen to postpone this as long as possible which the consultant was more than happy to accommodate. In the interim I am having steroid injections to ease the pain. I had the first one at Wrightington today (having had several others at another NHS Hospital which shall remain nameless). The care I received was exceptional at every point. From the initial arrival at 7.30am after an hours drive to get there, through to being discharged 3 hours later. I was met with smiles and care constantly. The consultant who carried out the procedure was friendly, positive and informative and talked me through every aspect of what he was doing and showing me X-ray images as he went along and post procedure so I could see what the outcome was. The level of care and warmth was easily head and shoulders above previous experiences having the same procedure elsewhere. I would have no hesitation in Recommending Wrightington Hospital and the team there.
Visited September 2024
Wrightington, Wigan and Leigh NHS Foundation Trust has not yet replied.
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Review titled Brilliant team
Rated 5 stars out of 5
by Roy Wood - Posted on 24 June 2024
The teams at Boston house and Leigh have looked after me. I have been assigned to the team for five years they’ve stabilised my eyes issue and really helped me. Advised me honestly at every stage and given me choices to make without any pressure.
Visited June 2024
Wrightington, Wigan and Leigh NHS Foundation Trust has not yet replied.
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Review titled Brilliant ward 3
Rated 5 stars out of 5
by Colin Price - Posted on 17 February 2024
Just like to thank all the staff on ward 3, although I was sent home after waiting all day I didn't mind because the staff and Doctor got me another appointment very quick quick and when I had the op on my leg the staff in the theatre were also really nice people thank you
Visited February 2024
Wrightington, Wigan and Leigh NHS Foundation Trust has not yet replied.
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Review titled So Caring !!!
Rated 5 stars out of 5
by Margaret - Posted on 06 November 2023
Went for my second eye cataract operation on the 24th of October 2023. From arriving on Ward 3 through to the theatre I have nothing but praise to offer to all staff involved. I was so nervous however every body was so caring & thoughtful making the hole experience more comfortable. My sincere thanks to all the staff involved. Margaret.
Visited October 2023
Review titled Wrightington, Wigan and Leigh NHS Foundation Trust
Replied on 09 November 2023
Thank you for sharing your experience following your procedure on ward 3. I will ensure your comments are passed on to the team, I know they will be very happy to receive them. Kind regards Emma Swift Deputy Patient Relations and PALS Manager
Provided by Care opinion
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Review titled excellent post injury treatment
Rated 5 stars out of 5
by Margaret Fenton - Posted on 05 February 2024
Following a nasty leg injury on October 20th 2023 , I was referred for weekly dressings, and wound assessment to Leigh Infirmary. The staff have been wonderful, considerate, and kind, whilst tending to the wound. Appointment on time, and advice given at each visit. Tuesday 6th February will be my last appointment. I cannot fault the service.
Visited September 2023
Wrightington, Wigan and Leigh NHS Foundation Trust has not yet replied.
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Review titled Exceptional service
Rated 5 stars out of 5
by Anonymous - Posted on 07 September 2023
My 7 yr old son had an appointment at the ENT clinic (Thomas Linacre Centre) this afternoon. A super one-stop service delivered by an exceptional team. Staff are very friendly and caring. They made my son feel at ease right from the outset. The doctors, nurses and audiologist were all excellent and carried out a comprehensive assessment. Thank you!
Visited September 2023
Review titled Wrightington, Wigan and Leigh NHS Foundation Trust
Replied on 20 September 2023
Thank you for sharing your experience of the ENT clinic, I was so pleased to read that your son had such a positive experience. I will forward your kind comments to the team, who I know will be very pleased. Kind regards Emma Swift Deputy Patient Relations and PALS Manager
Provided by Care opinion
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Review titled Great team on ward 3 at Leigh hospital.
Rated 5 stars out of 5
by Anonymous - Posted on 17 August 2023
I went in for surgery on Ward 3 on 16.08.2023 at Leigh hospital. I can’t thank your team enough for the fantastic care I received. Every single member of the team was amazing, caring, professional and put me at ease when I was anxious and upset about my personal situation. Thank you so much. You are all brilliant.
Visited August 2023
Review titled Wrightington, Wigan and Leigh NHS Foundation Trust
Replied on 20 September 2023
Thank you for taking the time to post about your experience at Leigh Hospital. I will share your kind words with the team who I am sure will be very happy. Kind regards Emma Swift Deputy Patient Relations and PALS Manager
Provided by Care opinion
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Review titled Appalling care
Rated 1 star out of 5
by Upset - Posted on 21 March 2023
Please please please do not bring anyone elderly or with more than one potential health issue to this Trust. The care is appalling my mum was moved onto 5 wards in 10 days at 87yrs old though fully cohesive she was frightened all the time about being moved again None of the staff know what she should be treated for despite numerous scans, x-rays blood tests and ultrasound. We have been told different results about a fracture today there is a fracture and 10days from admission she is being referred on the spinal fracture pathway Unable to take Paracetamol it causes vomiting she has refused it and has been left in bed in pain She now understandably has a chest infection, having had a bad chest all her life, and has been informed whilst on her own that they will not attempt to resuscitate her in the event of a cardiac or respiratory arrest. This is in spite of me requesting to be present when this information was to be given. Absolutely appalling abuse of an elderly patient
Visited March 2023
Review titled Wrightington, Wigan and Leigh NHS Foundation Trust
Replied on 27 March 2023
Thank you for posting about your mum’s experience, I am sorry that you have had cause to be concerned. I was saddened to read of your mum’s distress. Please contact our team for us to discuss this further with you, we can be reached on 01942 822376. Yours sincerely Emma Swift Deputy Patient Relations and PALS Manager
Provided by Care opinion
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Review titled Gallbladder surgery
Rated 5 stars out of 5
by Gladys Gaye Wilson - Posted on 07 April 2023
On 20 February I went into Wigan Infirmary..Christopher Home..to have my gall bladder removed. I’m an 80 year old lady, and I have never had surgery before, and to say I was scared would be an understatement..I was terrified. But the treatment I received was second to none….everyone was so kind and understanding and completely put me at ease. The operation was a success and I was allowed home the same day.
Visited February 2023
Review titled Wrightington, Wigan and Leigh NHS Foundation Trust
Replied on 14 April 2023
Thank you for your post regarding your recent surgery. I will share your feedback with the team who I am sure will be pleased to read of your experience. May I wish you well in your recovery. Yours sincerely Emma Swift Deputy Patient Relations and PALS Manager
Provided by Care opinion