Skip to main content

James Paget University Hospitals NHS Foundation Trust

Lowestoft Road, Gorleston, Great Yarmouth, Norfolk, NR31 6LA

Contact details

Patient ratings and reviews

Leave a review

Help others by sharing your thoughts and experiences about James Paget University Hospitals NHS Foundation Trust.


Reviews

Displaying 1 to 4 of 4

  1. Review titled Great care & professional, friendly staff

    Rated 5 stars out of 5

    by Judith Watts - Posted on 01 September 2024

    On holiday & needed to go to A&E on a bank holiday. Initial triage excellent resulting in diagnosis of condition & admission to hospital for observation overnight. All staff, doctors and nursing/support staff on ward 5 were professional & friendly and everyone did their best so I could leave hospital with the appropriate medication the following day.

    Visited August 2024

    Report as unsuitable

    Review titled James Paget University Hospitals NHS Foundation Trust

    Replied on 04 September 2024

    Dear Judith, Thank you for providing feedback on your experience of our hospital's Emergency Department and pharmacy services, and care on Ward 5. This will be shared with the individuals and teams working in those areas, and is highly appreciated. Best regards, Oliver Cruickshank Head of Communications and Engagement

    Report as unsuitable


  2. Review titled Not gr8 this time

    Rated 3 stars out of 5

    by Anonymous - Posted on 08 March 2024

    Had a colonoscopy Said fear of needles etc First nurse could not get canular in hand hurt like anything huge bruise appeared Second nurse put cannula in arm no problem I have never had so much pain while lady did colonoscopy pain relief did not work at all I felt it all Someone else took over thank goodness I've had this done once before it never hurt at all Obviously first nurse did not know what she was doing I hope I never have to have this done again as I 100% would not put myself through this ever again It was so painful

    Visited February 2024

    Report as unsuitable

    Review titled James Paget University Hospitals NHS Foundation Trust

    Replied on 12 March 2024

    Dear Patient Thank you for sharing your feedback regarding your recent experiences of having a colonoscopy. Whilst I appreciate that such procedures can be uncomfortable, I am so sorry to learn that you experienced so much pain. I have shared your feedback with the teams involved, however I would encourage you to contact our Patient Advice and Liaison Services (PALS) on 01493 453240 or via e-mail: pals@jpaget.nhs.uk, so that we can understand better what happened on this occasion and obtain more information. Our PALS team would be happy to look into this for you Kind Regards Amanda Hood Head of Patient Experience and Engagement

    Report as unsuitable


  3. Review titled Ward 10

    Rated 5 stars out of 5

    by Kiera baker - Posted on 30 July 2023

    Ward 10 have been absolutely phenomenal, their care for my 10 month old daughter has been incredible they have been friendly attentive understanding and so helpful . They have made my daughter so welcome they took the time to sit with her play with her and even sing to her ! I genuinely can’t thank the staff enough for everything they have done for my daughter , I haven’t ever been to a ward like this their care for the children is amazing !

    Visited July 2023

    Report as unsuitable

    Review titled James Paget University Hospitals NHS Foundation Trust

    Replied on 09 August 2023

    Dear Keira Thank you for your wonderful feedback regarding the care that your daughter received on ward 10. I have shared your comments with the teams involved, who will pleased to learn that they had such a positive impact. Kind Regards Amanda Hood Head of Patient Experience and Engagement

    Report as unsuitable


  4. Review titled Great service

    Rated 5 stars out of 5

    by Tony Smith - Posted on 03 July 2024

    Appointment this morning in Pain Management. Cannot be more grateful for time spent with me and advice given. End result greatly appreciated and thoroughness of session was really appreciated. Thank you

    Visited July 2023

    Report as unsuitable

    Review titled James Paget University Hospitals NHS Foundation Trust

    Replied on 12 August 2024

    Dear Mr Smith, My apologies for the delay in responding to your kind feedback - thank you for providing this information on your experience, which has been shared with the teams and colleagues that cared for you. Many thanks, Oliver Cruickshank Head of Communications and Engagement

    Report as unsuitable